Al provides a description of what 'Social Capital" actually is and and outlines a very practical 4-step process that support people and family memberas can use to help people build bidges (connections) into the community.
Al talks about a pivotal experience he had in a workshop that dramatically changed his understanding of how to support someone with a disability. Specifically, he realized that some of the commonly accepted forms of support can have a significant negative impact on the person being supported.
Al talks about the vital importance of "regularity" (i.e. frequency of contact) in helping individuals with disabilities foster authentic relationships in the community. He offers some ideas about "what to do" and "what not to do" when helping people build community connections.